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IELTS
PTE
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Claim FREE Demo Class & Scholarships
At Foreign Prep, we strive to provide high-quality coaching services for IELTS, PTE, and CELPIP exams. We value our students and aim to ensure a seamless learning experience. However, we understand that circumstances may arise where cancellations or refunds are requested. Please read our policy carefully before making a purchase.
Foreign Prep uses Stripe as its payment gateway, ensuring secure transactions. We accept payments through the following methods:
Credit Cards (Visa, MasterCard, American Express, and others)
Debit Cards (Visa, MasterCard, Maestro)
Internet Banking
All transactions made through our website are encrypted and secure.
Once a student has successfully enrolled in any of our courses, an official confirmation will be sent via email. Enrollment is confirmed only after full payment is received.
Students can request a cancellation before attending their first class. In such cases, a partial refund may be processed after deducting an administrative fee.
If a student has attended three or more classes, no refunds will be issued.
Cancellations must be requested via email at info@foreignprep.com with valid proof of purchase.
Refunds will be processed only for technical issues that prevent students from accessing the course content.
Refund requests must be submitted within 7 days of the purchase date.
Digital products such as recorded courses and study materials are non-refundable.
Refunds, if applicable, will be processed within 7-10 business days to the original payment method.
Refunds will not be issued for dissatisfaction with teaching style or course content.
No refunds will be provided for missed live sessions.
If a student fails to attend scheduled classes without prior notice, no refunds or rescheduling options will be available.
For any queries related to cancellations or refunds, please contact us at:
Email: info@foreignprep.com
Foreign Prep reserves the right to modify this policy at any time without prior notice. Please review this page periodically for updates.
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